Fortune Art Gallery

Bring Love of God Into Every Family
   

Return Policy
   

Fortune Art Gallery only ships prints that are in excellent condition, free from folds, tears, creases, wrinkles, smudges and other imperfections that could diminish the value of your artwork.

1. Shipping Mishap

If your art order is received damaged, it is most likely the result of shipping mishap. Please contact us within 24 hours of receipt so we can arrange a pick-up. You will then have the option of having the print replaced free of charge or having your account credited.

 
2. Order Cancellation

If for some reason you place an order then suddenly decide to cancel before your order has been processed and shipped, we will promptly cancel your transaction at no cost to you. This also applies if an item is out of stock or backordered.

If your order has already been processed and prepared for shipment, an 5% fee will be deducted from the cancellation refund.

3. Exceptions

All sales are final since a large majority of our prints are shipped from other vendors. The only exceptions include incidents due to Shipping Mishap and special situations at our discretion.

4. Imperfections

If imperfections are not due to the result of shipping mishap, please contact us within 24 hours of receipt. Merchandise received after 15 days are not refundable. Any return must be authorized by us first. If we do authorize a return, merchandise must be received back in original condition and undamaged, or it will be refused. The purchaser is responsible for all shipping charges. Refunds are subject to a 15% fee for restocking, and some items are only returnable for store credit.

5. Further Questions?

If you have any other questions regarding our Return Policy please do not hesitate  to contact us.